Employment

Abby’s House Job Announcements

JOB ANNOUNCEMENT

HOUSING RESIDENT ADVOCATE

Full-Time

OVERVIEW

Founded in 1976, the Abby’s House mission is “to provide shelter and affordable housing, as well as advocacy and support services, to homeless, abused and low-income women, with or without children.” Abby’s House currently has 77 units of affordable housing and nine overnight shelter beds that are supported by advocacy services.  Abby’s House has a long and rich history of working with the complexities of homelessness and abuse, and has developed an innovative and flexible program model based on respect and hospitality. Abby’s House provides a safe, trauma-sensitive, supportive, and welcoming environment.  We help each woman to recognize her own inner strengths and abilities and to connect with the resources, information and support to get her life back on track. 

Position Responsibilities

The Housing Resident Advocate is a part of the Advocacy Team and reports directly to the Director of Supportive Services. Responsibilities include, but are not limited to, the following:

Provide Direct Advocacy to Women (75%)

·    Work with Housing Director to provide supportive services orientation and Women’s Center enrollment with move-in of new residents.

·    Listen and assist residents in resolving challenges, which may contribute to housing instability and conflicts within community living.

·    Provide individualized support to residents through development of the Empowerment Plan with updating as needed.

·    Assist residents in accessing community partners for recovery, wellness, vocational/employment, educational, social, medical, legal and ethnic/cultural interests and other identified resources.

·    Provide crisis intervention and resources, including emergency transportation, short-term advocacy and referral assistance to housing residents.

·    Participate in providing emergency support to women in person or via advocacy phone, as determined by the emergency on-call coverage schedule.

·    Assist Housing Director in the development and coordination of the residents housing related-meetings.

·    Keep updated resident database and files.

·    Provide training and support to interns and volunteers, as needed by advocacy team.

·    Attend weekly team meeting to present resident updates and their housing related concerns.

·    Maintain timely and accurate documentation of Supportive Services practice and protocols.

Coordinate Women’s Center Programs (25%)

·    Plan and hold regular gatherings in Women’s Center with residents and alumni to strengthen community and promote inclusiveness.

·    Cultivate liaisons with community groups and neighborhood-based resources through participation in hosting Women’s Center activities and special events.

Qualifications

Bachelor’s degree in a human services field in mental health, social work, psychology or prevention science; a minimum of 2-4 years of experience working with at underserved populations to include women at risk due to homelessness, chronic health or mental health needs, low income, LGBTQ, and those who have experienced interpersonal violence; experience with planning and scheduling resident activities; ability to communicate effectively both verbally and in writing; experience working with people of diverse backgrounds and experiences; ability to work evenings and weekends as needed; experience in addiction, trauma and or mental health preferred; bilingual candidate with the ability to communicate in Spanish is strongly preferred.

SALARY & BENEFITS

This position is a regular, full-time position. Regular, full-time employees are scheduled to work 35 hours per week. Salary range is between $38,000 and $42,000, depending on experience. Abby’s House annually offers 4 weeks of paid vacation time, up to 40 hours of paid sick time, and 11 paid holidays.  Abby’s House contributes 70% toward the premium of a family or individual insurance plan that is offered through Abby’s House, and also offers life insurance, short-term disability, and long-term disability.  Abby’s House is an equal opportunity employer and values diversity at all levels of the organization.

APPLICATION INSTRUCTIONS

If you are interested in applying for this position, please send a cover letter and resume to applications@abbyshouse.org. In your cover letter, please explain your interest in the mission of Abby’s House. Please apply as soon as possible.

Last revised: November 15, 2017


Job Announcement: Backup Overnight Shelter Staff (part-time)

Posted: October 30, 2017         

Abby’s House is looking for a person to provide backup coverage to the shelter during the overnight hours of 5:30 pm – 8 am  for 2 nights per month on average to cover unexpected vacancies. The primary responsibility is to respond to any needs that may arise during the shift, and to maintain a safe, secure, respectful environment for shelter guests.

Responsibilities include:

-Enforce established shelter guidelines and policies

-Provide orientation to guests of facility and present with rules upon arrival

-Provide crisis intervention, safety and support to shelter guests as needed

-Respond to phone calls and offer active listening, support and information

-Assist guests with completing intake forms and signing rules

-Keep an accurate, complete log of occurrences and bed assignments

-Maintain high standards of cleanliness

-Communicate with the Shelter Advocate and the Director of Supportive Services on an ongoing basis

The Backup Overnight Shelter Staff has to exemplify hospitality and respect to guests, staff, and volunteers at all times and to value people of diverse backgrounds and experiences. He/she must maintain the confidentiality standards of Abby’s House and must keep a safe, secure and respectful environment. Bilingual speaking abilities are preferred. Onsite SRO housing is available.

If you are interested, send your resume to applications@abbyshouse.org. In your email, please explain why you are interested in the position. 

 


 

Job Announcement: Development Director (Full-Time)

Date Posted: October 4, 2017

ORGANIZATIONAL BACKGROUND

Founded in 1976 by Annette Rafferty and a cadre of volunteers, Abby’s House was one of the first shelters specifically for homeless women in the US. Our mission is “to provide shelter and affordable housing, as well as advocacy and support services, to homeless, battered and low-income women, with or without children.” Abby’s House currently has 77 units of affordable housing and nine overnight shelter beds that are supported by advocacy services.  Abby’s House has a long and rich history of working with the complexities of homelessness and abuse, and has developed an innovative and flexible program model based on respect and hospitality. We help each woman to recognize her own inner strengths and abilities and to connect with the resources, information and support to get her life back on track. 

Abby’s House has a $1.3 million annual operating budget. Abby’s House receives no government funds for its annual operations and instead depends on the generosity of individual donors, local businesses and corporations, and local foundations. The Development Team is responsible for raising close to 60% of the annual budget, and the Development Director serves as the primary fundraiser for individual and leadership giving as well as foundation and corporate gifts and grants, working closely with the Executive Director and Board of Directors. Abby’s House has successfully raised over $1 million for the Opening Doors, Transforming Futures Capital Campaign to renovate and preserve 54 units of housing at 52 High Street and to fund organizational sustainability initiatives, and seeks to complete the $2 million campaign in the coming 12-18 months. 

POSITION RESPONSIBILITIES

The Director of Development position is responsible for every aspect of Abby’s House development program, with the goal of achieving annual fundraising targets established in the annual development planning process. The Director of Development will manage and supervise a small development staff, including a Communications and Development Specialist.  Working closely with the Executive Director, the Director of Development is responsible for the following duties associated with this position:

1. Planning, Goal-Setting, Performance Management

·Develop annual fundraising plan to align with annual operating budget and strategic plan and include metrics for all fundraising areas.

·Establish performance measures, monitor results and help the Executive Director, Development and Campaign Committee and Board of Directors evaluate the effectiveness of Abby’s House development program.

·Assure implementation of fundraising strategies employ economy while maintaining an acceptable level of quality and solid return on investment.

·Coordinate with staff to produce monthly, quarterly and annual reports on fundraising progress for distribution to Executive Director, Development Committee and Board of Directors.

2. Individual and Leadership Gifts

·Develop and implement strategies to acquire new donors, to facilitate donor loyalty, and upgrade existing donors through direct mail, email and web communications. 

·Identify leadership gift prospects and develop strategies for elevating donor commitment.

·Proactively manage a portfolio of a predetermined number of active major donors/prospects and create and execute cultivation, solicitation and stewardship strategies for each.

·Work in partnership with Executive Director to shape and implement strategies for the cultivation and solicitation of Executive Director’s annual and campaign prospect portfolio.

·Track and manage annual and campaign donor prospect portfolios of volunteers and Board members.

·Maintain high visibility with the community and remain accessible to community members.

·Oversee the planning and management of annual special events in the annual fundraising plan, including event logistics, marketing, and solicitation of sponsors and donors.

3. Foundation and Corporate Giving

•Manage and grow foundation and corporate giving program

•Maintain grant tracking system

•Prepare, write and submit applications to foundations and corporations, and submit required follow-up reports

4.Donor Recognition/Stewardship

·Assure design and implementation of donor recognition and stewardship program

·Write personal acknowledgment and stewardship letters for signature by executive director, board members, and key volunteers

·As needed, plan, manage and execute meetings and events that advance donor involvement, cultivation and stewardship for major gifts

5. Data Systems, Gift Acknowledgement and Gift Reporting

·Oversee gift entry and gift acknowledgment process to ensure timeliness and accuracy.

·Oversee database to ensure individual donor information and other data is captured in a timely and accurate manner.

·Oversee accurate gift crediting and reporting for both annual gifts and the capital campaign.

6. Collaborations/Coordination

·Staff the Board’s Development Committee and Campaign Committee, organizing meetings and working with volunteers one-on-one to ensure they are prepared and supported in their fundraising and campaign-related assignments.

·Maintain effective and timely communication with Abby’s House Executive Director and program directors to incorporate funding priorities in donor cultivation and solicitation strategies.

·Work with communications staff and external vendors to develop donor communications, ensure consistent messaging and develop/refine needed fundraising and campaign materials, including case for support, newsletters, brochures, and all website and social media.

QUALIFICATIONS

Candidates must possess the following qualifications:

·5-10+ years of relevant fundraising experience that includes leadership gifts and corporate and foundation relations.

·Must have a proven track record of success in personally cultivating, soliciting, and stewarding individual leadership gifts.

·An understanding of leadership gift fundraising principles and best practices and experience with portfolio development and management.

·Demonstrated success in identifying prospects and building donor relationships.

·Aptitude for producing donor-centric communications to strengthen the relationship with supporters from diverse backgrounds.

·Experience with racially, culturally and economically diverse individuals and communities and a commitment to inclusiveness in all facets of the development program.

·Ability to successfully plan and manage a multi-faceted development program and prioritize competing priorities.

·Experience with database management and attention to detail.

·Persuasive verbal and written communication skills and strong presentation skills.

·Ability to work collaboratively with a sense of humor and compassion.

SALARY & BENEFITS

This position is a full-time, exempt position and requires 35-40 hours per week. Salary is commensurate with experience, within the framework of the organization’s annual operating budget.  Abby’s House offer generous benefits, including  4 weeks of paid vacation time, up to 40 hours of paid sick time, and 11 paid holidays.  Abby’s House contributes 70% toward the premium of a family or individual insurance plan that is offered through Abby’s House.  Abby’s House is an equal opportunity employer, and in keeping with our values, is committed to diversity and inclusion at all levels of the organization. We actively seek a diverse pool of candidates.

APPLICATION INSTRUCTIONS

If you are interested in applying for this position, please send a resume and cover letter to applications@abbyshouse.org. In your cover letter, please describe your fit with the mission and values of Abby’s House. We will review applications on a rolling basis, and we will accept applications until the position is filled. Please apply as soon as possible.


JOB ANNOUNCEMENT: STAFF ACCOUNTANT (FULL-TIME)

Date Posted: September 5, 2017

ORGANIZATIONAL BACKGROUND

Founded in 1976, Abby’s House was one of the first shelters in the U.S. specifically for homeless women. Since our inception, we have expanded to include 77 units of supportive housing. Our mission is “to provide shelter and affordable housing, as well as advocacy and support services, to homeless, battered and low-income women, with or without children.”

Abby’s House owns and manages 4 properties that are located in the Crown Hill Historic District and downtown area in the City of Worcester, MA. The properties include a 9-bed shelter for women, with or without children; a 7 two-bedroom apartment building for women with children; 16 SRO’s with shared kitchens and baths for single women; office headquarters at 52 High Street that include staff offices, a thrift shop, a kitchen and program space, and 54 SRO’s with shared kitchens and baths for single women. Abby’s House has a $1.3 million operating budget and is currently planning a major renovation of 52 High Street. Construction is expected to begin in February 2018.

JOB OVERVIEW & RESPONSIBILITIES

The Staff Accountant reports to the Senior Accountant and is responsible for supporting the effective functioning of the Abby’s House finances through various accounting tasks. This includes office responsibilities related to accounts receivables and accounts payables. The following list is not necessarily an exhaustive list of all responsibilities and requirements associated with this job.

1. Accounts Receivable/Accounts Payable

         Following established guidelines, performs the day to day processing of
         revenue and expenses, including but not limited to:

·Properly record all revenue from donations, grants, thrift shop, rents, and any other sources of revenue, following agency procedures

·Prepare bank deposits

·Process online credit card and PayPal donations, and process donations from online giving platforms

·Provide regular rent reports to property management staff to assist with the collection of rents in a timely fashion

·Provide information to the Database Manager and Development Director in order for donors to be properly recognized

·Properly record expenses using QuickBooks vendor format, following agency procedures, and maintain expense records

·Prepare and print checks for the Senior Accountant to review with the Executive Director

·Maintain accounting records and files according to established guidelines

2. Human Resources

Performs a variety of administrative and financial duties directly related to human resources, working closely with the Executive Director, including but not limited to:

·Maintain employee files

·Process changes in employee status

·Prepare up-to-date information on benefits, and assists employees with signing up/applying for benefits

·Prepare paperwork with new employees, including employee handbook, payroll forms, benefit information, etc.

·Collect timesheets and compiles information to send to Third Party Payroll Service

·Provide information to employees on organizational policies and procedures

·Compile data and prepares routine and special reports

QUALIFICATIONS

Candidates must possess the following qualifications: Bachelor’s degree; a minimum of 2-3 years of related work experience; full understanding of accounting functions, including Accounts Payable, Accounts Receivable, Payroll, General Ledger Journal Entries, Purchasing Process, Bank Reconciliations and Monthly closing preparation; full understanding of accounting practices according to the Rules of GAPP; proficiency in QuickBooks and Excel; full understanding of Balance Sheet and Profit/Loss Statement; ability to communicate effectively both verbally and in writing; ability to manage multiple tasks in a changing environment; ability to work with all levels of staff and management to help with day to day work flow.

SALARY & BENEFITS

This position is a regular, full-time position. Regular, full-time employees are scheduled to work 35 hours per week. Salary range is between $37,000 and $42,000, depending on experience. Abby’s House annually offers 4 weeks of paid vacation time, up to 40 hours of paid sick time, and 11 paid holidays.  Abby’s House contributes 70% toward the premium of a family or individual insurance plan that is offered through Abby’s House.  Each employee is highly valued and appreciated. Abby’s House is an equal opportunity employer and welcomes diversity at all levels of the organization.

APPLICATION INSTRUCTIONS

If you are interested in applying for this position, please send a cover letter and resume to applications@abbyshouse.org. In your cover letter, please explain your interest in the mission of Abby’s House. The preferred start date for the position is mid-October. We will accept applications until the position is filled. Please apply as soon as possible.

 


Job Announcement: Receptionist (part-time)

Posted: July 17, 2017

Abby’s House is looking for a part-time receptionist to start on August 28.   Hours are weekends from 8:00 a.m. – 4:00 p.m. and/or 4:00 p.m. – 9:00 p.m. and occasional week nights from 4:00 p.m. – 9:00 p.m.

Responsibilities include:

·Handling all inquiries in the reception, including phone calls and walk-ins with a respectful and friendly manner. 

·Respond respectfully to any needs that may arise among residents and shelter guests during your shift.  

·Receive all in-kind donations (thrift shop, Kitchen, etc.)

·Respond to emergency situations, contacting 911 and/or emergency on-call staff, according to Abby’s House protocol.

·Record all activities and observations in daily log book each shift.

·Assist residents with the completion of maintenance request forms or incident report forms.

The receptionist has to exemplify hospitality and respect to volunteers, donors, guests, residents, and staff at all times and to value people of diverse backgrounds and experiences. He/she must maintain the confidentiality standards of Abby’s House and must keep a safe, secure and respectful environment at 52 High St. Spanish speaking abilities are preferred but not required.

If you are interested, send your resume to applications@abbyshouse.org. In your email, please explain why you are interested in the position.