Date Posted: October 16, 2019

Overview

Founded in 1976, Abby’s House was one of the first shelters specifically for homeless women in the US. Our mission is “to provide shelter and affordable housing, as well as advocacy and support services, to homeless, battered and low-income women, with or without children.” Following GAAP standards of accounting principles, the Finance Department is responsible for management of the organization’s financial controls and accounting systems, and preparation of financial statements and reports used for budgeting and organizational decision-making.

The Bookkeeper reports to the Senior Accountant and is responsible for supporting the effective functioning of the Abby’s House finances through performing various accounting tasks in a timely and organized manner. This includes clerical responsibilities related to accounts receivables and accounts payables. The following list is not necessarily an exhaustive list of all responsibilities and requirements associated with this job:

Accounts Receivable/Accounts Payable

  • Following established guidelines and agency procedures, accurately maintain accounting records and files, and properly record expenses and revenue from all sources using QuickBooks.
  • Prepare regular reports for Property Management and Development staff to assist with the timely collection of rents and donor recognition.
  • Process credit card and other donations from online giving platforms.
  • Reconcile or note and report any differences identified in records.
  • Prepare bank deposits, print checks and follow-up with vendors on invoices as directed.

Administrative Support

  • Provide administrative support to the Senior Accountant, Executive Director, and supervisors and managers as requested.
  • Assist with preparation for annual audits.

Additional Responsibilities

  • Participate in staff meetings, trainings, and annual evaluations and be committed to ongoing growth and improvement in the position.

Qualifications:

  • Associate degree or equivalent business experience.
  • Minimum of 2-3 years of related work experience.
  • Full understanding of accounting functions, including Accounts Payable, Accounts Receivable, Payroll, General Ledger Journal Entries, Purchasing Process, Bank Reconciliations and Monthly closing preparation.
  • Proficiency in QuickBooks and Excel.
  • Ability to communicate effectively both verbally and in writing and to take direction.
  • Ability to manage multiple tasks in a changing environment.
  • Ability to work with all levels of staff and management to help with day to day workflow.
  • Ability to meet deadlines and maintain focus on routine, repetitive tasks essential.
  • Ability to maintain the confidentiality standards of Abby’s House and exemplify compassion, hospitality.

Special Requirements

  • Requires additional 5-10 hours per week during certain high-volume times of the year.
  • Requires reliable transportation to make several trips to the bank per week.
  • Ability to occasionally work evenings or weekends.

Salary & Benefits

This is a regular part-time position requiring 25 hours per week: Monday-Friday, 10:00am-3:00pm with variations to be scheduled with the candidate. Rate of pay is $19-$22 per hour, commensurate with experience. Abby’s House pro-rates 4 weeks of paid vacation time and holiday time to regular, part-time staff and offers paid sick time. Abby’s House is an equal opportunity employer and welcomes diversity at all levels of the organization.

Application Instructions:

Send a resume and cover letter to . In your cover letter, include an explanation of your interest in working for the mission of Abby’s House. Only Applications with both a cover letter and resume will be reviewed. Applications will be reviewed on a rolling basis. We will accept applications until the position is filled. Please apply as soon as possible.

Date Posted: September 27, 2019

Overview

Founded in 1976, Abby’s House was one of the first shelters specifically for homeless women in the US. Our mission is, “to provide shelter and affordable housing, as well as advocacy and support services, to homeless, battered and low-income women, with or without children.” In the spring of 2019, Abby’s House opened the newly renovated Annette Rafferty Women’s Empowerment Center, and commercial kitchen. The Women’s Center provides programming space and serves as a place where staff, residents, shelter guests and visiting members of the Abby’s House community, can engage with one another and allows those in need, access to supportive services, healthy and nutritious meals and food items, and a sense of community.

A team of 2 part-time staff manage the daily operations of the commercial kitchen and food pantry. Many dedicated individual volunteers and volunteer groups play a central role in the Abby’s House food service program. Our volunteers donate food and prepare and serve meals weekly for up to 60 people, on Tuesday and Thursday afternoons, and occasional Wednesday afternoons one time per month. In addition to weekly meals, residents and Women’s Center members receive access to our food pantry to choose food items of their liking, one time per month and annual holiday meals.

Responsibilities include, but are not limited to:

1. Commercial Kitchen Operations, Scheduling and Supervision

  • Ensure training, scheduling, and supervision of kitchen staff and volunteers for two weekly lunches for 60 people and holiday meals for 100 people.
  • Foster a welcome and inviting space at meals that encourage women to eat together.
  • Plan nutritious menus, and survey women for their input and feedback, always treating them with dignity and respect.
  • Conduct departmental service and storage inspections on a regular basis to ensure compliance with local, state and federal regulations, insurance requirements, and Abby’s House standards.
  • Responsible for oversight of maintenance of kitchen equipment, service ware, dining, and food storage and preparation areas.

2. Shelter Nutrition and Meals

  • Prepare one meal each week in the shelter between 5:30 p.m. and 8:00 p.m. and engage shelter guests in the preparation of the meal, while fostering healthy decisions about food and nutrition.
  • Source food for the shelter, based on input from staff and shelter guests.
  • Collaborate with shelter staff to identify and implement ways to meet the nutritional needs of shelter guests that supports their overall wellness and recovery from trauma, substance use, mental illness, and physical disease.

3. Women’s Center Educational Programs and Food Pantry

  • Assist with providing information and help residents and shelter guests engage in healthy eating behaviors, meal planning and preparation to develop healthy, positive relationships with food.
  • Develop and facilitate workshops and fun and/or interactive activities to promote healthy eating.
  • Operate food pantry available to residents and Women’s Center members twice per month.
  • Monitor food supply in the pantry, and work with residents and staff to identify and source necessary food items.

4. Events

  • Source food and work with kitchen staff and food vendors as necessary to provide food for meetings and events.

Qualifications:

  • Minimum of 3 years of supervision experience in a commercial kitchen operation and line cooking and/or training.
  • A minimum High school graduate or equivalent education.
  • Certificates in ServSafe food safety management and allergen awareness preferred or obtained within 30 days of employment.
  • Verbal and writing abilities necessary to communicate and work effectively with various levels of staff, volunteers, members and the public, and for required written documentation or reports.
  • Numerical ability necessary to make various computations in planning departmental objectives, keeping work records and schedules, preparing budgets, requisitioning supplies, and monitoring inventory control.
  • Exceptional level of professionalism and respect for others.
  • Time management and organization skills and ability to manage with minimal supervision.
  • Bilingual speaking abilities preferred, but not required.
  • Ability to lift up to 50 pounds as needed.
  • Ability to work evenings or weekends, and participate in staff meeting, trainings, and annual evaluations.
  • Ability to maintain the confidentiality standards of Abby’s House and exemplify compassion, hospitality.

Special Requirements

  • Stands and walks intermittently throughout the working day. Reaches, stoops, bends, lifts, carries, and manipulates various food items, dietary supplies and equipment.
  • Visual acuity and color discrimination for examining cooked and stored foods.
  • Taste and smell discrimination in determining nutritional quality and palatability of foods.
  • Ability to work with chemicals and cleaning agents.

Salary & Benefits

This is a regular part-time position funded for one year as part of a pilot project. The position requires 25 hours per week: Mondays, 8:30am-4:00pm, Tuesday and Thursday, 8:30am-3:30pm, and Wednesdays, 3:000pm-8:00pm with variations to be scheduled with the candidate. Rate of pay is $20 – $23 per hour, commensurate with experience. Abby’s House pro-rates 4 weeks of paid vacation time and holiday time to regular, part-time staff and offers paid sick time. Abby’s House is an equal opportunity employer and welcomes diversity at all levels of the organization.

Application Instructions:

If you are interested in applying for this position, please send a cover letter and resume to . In your cover letter, include an explanation of your interest in working for the mission of Abby’s House. Only Applications with both a cover letter and resume will be reviewed. Applications will be reviewed on a rolling basis. We will accept applications until the position is filled. Please apply as soon as possible.

Date Posted: October 23, 2018

Abby’s House (Abby Kelley Foster House, Inc.) was founded in Worcester, MA in 1976. A nonprofit organization, we provide shelter and affordable housing as well as advocacy and support services, to homeless, battered, and low-income women, with or without children.

Abby’s House is looking for a part-time Receptionist to work 10-20 hours per week on weekends from 8:00 a.m. – 4:00 p.m. and/or 4:00 p.m. – 9:00 p.m., and occasional week nights from 4:00 p.m. – 9:00 p.m. Rate of pay will be $12-$14 per hour, commensurate with experience. Interested candidates should send cover letter and resume to and explain why they are interested in the position.

Responsibilities include, but are not limited to:

  • Handling all inquiries in Reception, including phone calls and walk-ins in a respectful and friendly manner.
  • Responding respectfully to any needs that may arise among residents and shelter guests during your shift.
  • Receiving all in-kind donations (Thrift Shop, Kitchen, etc.), and ensuring accurate completion of necessary documentation.
  • Responding to emergency situations, contacting 911 and/or emergency on-call staff, according to Abby’s House protocol.
  • Recording all activities and observations in a daily log book each shift.
  • Assisting residents with the completion of maintenance request forms or incident report forms.
  • Conducting routine tours and walkthroughs of the building to ensure safety and security, and take required action to keep exterior entrances, hallways and stairways clear of ice, snow and other obstacles.

Qualifications:

Successful candidates must exemplify hospitality and respect to volunteers, donors, guests, residents, and staff at all times, and value people of diverse backgrounds and experiences. He/she must have excellent interpersonal and active listening skills, demonstrate passion for Abby’s House mission and values, maintain the confidentiality standards of Abby’s House, and keep a safe, secure and respectful environment at 52 High St. Minimum of 1-2 years’ experience working with vulnerable populations. High School Diploma or equivalent required with some college experience desired. Spanish speaking abilities are preferred but not required.

Application Instructions:

If you are interested in applying for this position, please send a cover letter and resume to . We will accept applications until the position is filled. Please apply as soon as possible.

Posted: October 31, 2018

Abby’s House (Abby Kelley Foster House, Inc.) was founded in Worcester, MA in 1976. A nonprofit organization, we provide shelter and affordable housing as well as advocacy and support services, to homeless, battered, and low-income women, with or without children.

Abby’s House is looking for a person to provide backup, on-call overnight shelter coverage, during the hours of 5:30 p.m. – 8:00 a.m. Backup Overnight Shelter Staff are allowed to sleep part of the overnight shift and provide coverage for 2 nights per month on average to cover unexpected staffing shortages. The rate of pay is $174 per night. Days vary and include weekends. The primary responsibility is to respond to any needs that may arise during the shift, maintain a safe, secure, respectful environment for shelter guests, monitor guest behavior and safety by observation, log occurrences, and perform light housekeeping duties.  Affordable individual single room housing within Abby’s House community maybe available. Interested candidates should send a cover letter and resume to detailing why they are interested in this position.

Responsibilities include, but are not limited to:

  • Enforce and follow established shelter guidelines, practices and policies.
  • Provide orientation to guests of facility and perform safety procedures upon guest arrivals.
  • Perform safety observations, and provide crisis intervention, and support to shelter guests as needed.
  • Respond to phone calls and offer active listening, support and information.
  • Perform visual inspections of incoming guest belongings, observing behavior and consistent and accurate signing in/out of shelter guests.
  • Keep an accurate, complete log of occurrences, incident reports and bed assignments.
  • Perform visual checks of sleeping areas as required during lights out hours overnight.
  • Maintain high standards of cleanliness and sanitation.
  • Communicate with the Shelter Advocate and the Director of Supportive Services on an ongoing basis.

Qualifications:

The Backup Overnight Shelter Staff must exemplify hospitality and respect to guests, staff, donors and volunteers at all times, and value people of diverse backgrounds and experiences.  She must maintain the confidentiality standards of Abby’s House and must keep a safe, secure and respectful environment. Minimum of 1-2 years’ experience working with vulnerable populations; a good understanding of women’s issues and homelessness with the ability to make prudent judgments and deal effectively with people in crisis and non-emergency situations. High School Diploma or equivalent required with some Human Services experience desired. Bilingual speaking abilities are preferred, but not required.

Application Instructions:

If you are interested in applying for this position, please send a cover letter and resume to . We will accept applications until the position is filled. Please apply as soon as possible.